meohPrivacy Policy

This page describes what we collect when you use meoh and how we keep that data protected. Account opening starts with email verification, identity confirmation, and a deposit method—each step involves data collection tied to account security and regulatory compliance. We take your privacy seriously and operate meoh with transparent practices around data storage, third-party access, and your rights to review or delete information.

We collect personal information only when necessary to operate meoh's services: sportsbook markets, live-dealer tables, slot games, and esports coverage. Your data flows through secure channels and is encrypted at rest. We do not sell your information to advertisers or data brokers. Third-party processors—payment gateways, identity verification services, and hosting providers—access only the data required to complete their specific function.

Our servers may sit outside your jurisdiction, but we apply the same encryption and access controls regardless of location. If you have questions about how we handle your data, how long we retain it, or your rights to access or delete it, this policy explains our practices in detail. You can also contact our support team during business hours for clarification.

What Data We Collect on meoh

We collect your email address, phone number, and basic contact details during account signup. These are required for account verification and communication. We also collect your payment method information—your bank account, DANA wallet ID, e-wallet number, mobile banking details, local payment account, online payment credentials, e-wallet identifier, or direct bank transfer details from mobile banking, local payment, online payment, or e-wallet. This information is encrypted and stored securely; we do not retain full payment credentials after a transaction completes.

We collect transaction history: deposits, withdrawals, game activity, sportsbook selections, and account balance changes. This data helps us detect fraud, settle disputes, and comply with anti-money-laundering regulations. We also collect device information—your phone model, operating system, app version, and IP address—to optimize meoh's performance and identify security threats.

We do not collect your location data unless you explicitly grant permission. We do not access your contacts, calendar, or other personal files on your device. We do not use cookies to track you across other websites; meoh's cookies are limited to session management and user preference storage within our platform.

Note: We collect data only for purposes directly related to operating meoh—account management, payment processing, fraud prevention, and regulatory compliance. We do not use your data for marketing or third-party advertising.

How We Use Your Data on meoh

We use your email and phone number to verify your identity, send account notifications, and communicate about withdrawals or account changes. We use your payment method information to process deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your bank. We use transaction history to calculate your account balance, settle game outcomes, and detect suspicious activity.

We use device and IP information to prevent fraud, identify unauthorized access attempts, and optimize meoh's mobile app performance across different networks and devices. We may use aggregated, anonymized data to understand how users engage with meoh—for example, which games are popular or which payment methods are most used in Jakarta, Surabaya, or Bandung. This analysis helps us improve our platform but does not identify you personally.

We do not use your data to build marketing profiles or sell information to third parties. We do not share your personal information with advertisers, data brokers, or unrelated companies. The only exceptions are payment processors (who need your payment details to complete transactions) and identity verification services (who confirm your identity during account setup).

Account data: Email, phone, contact details — used for verification and communication only.
Payment data: Bank account, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet details — encrypted and used only for transaction processing.
Transaction history: Deposits, withdrawals, game activity — retained for account settlement and fraud detection.
Device information: Phone model, OS, IP address — used for security and performance optimization.

Third-Party Processors and Data Sharing on meoh

We work with third-party processors to operate meoh. Payment gateways (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners) receive your payment details to process transactions. Identity verification services receive your name, phone, and email to confirm your identity during signup. Hosting providers store our servers and databases; they have access to encrypted data but cannot decrypt it without our encryption keys.

We do not share your personal information with these processors beyond what is necessary for their specific function. Each processor is contractually bound to protect your data and use it only for the purpose we specify. We do not allow them to use your information for their own marketing or to share it with other parties.

We may disclose your information if required by law—for example, if a court orders us to provide account details or if we detect illegal activity. We will notify you of such requests unless legally prohibited from doing so. We do not voluntarily share your data with government agencies or law enforcement without a legal requirement.

Data Retention and Your Rights on meoh

We retain your account data for as long as your meoh account is active. After you close your account, we retain transaction history and payment records for a minimum of five years to comply with anti-money-laundering and tax regulations. We delete other personal information (email, phone, device details) within 90 days of account closure, unless we are legally required to retain it longer.

You have the right to access your data. You can request a copy of all information we hold about you by contacting our support team during business hours. You have the right to correct inaccurate information—if your email or phone number changes, you can update it in your meoh account settings. You have the right to delete your account and associated personal data, subject to legal retention requirements.

You have the right to object to certain data uses. If you do not want us to use your device information for performance optimization, you can disable analytics in your meoh app settings. You have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your information.

1

Access your dataRight 1

Contact meoh support to request a copy of all information we hold about you.
2

Correct inaccurate dataRight 2

Update your email, phone, or contact details in your meoh account settings.
3

Delete your accountRight 3

Close your meoh account and request deletion of personal data, subject to legal retention requirements.
4

Object to data useRight 4

Disable analytics or opt out of specific data processing in your meoh app settings.

Cookies and Tracking on meoh

We use cookies to manage your meoh session—keeping you logged in, remembering your language preference, and storing your account settings. These cookies are essential for meoh to function. We do not use cookies to track you across other websites or to build advertising profiles.

We do not use third-party tracking pixels, web beacons, or analytics services that follow you outside meoh. Our analytics are limited to understanding how users interact within our platform—which games are popular, which payment methods are most used, which regions have the most active users. This data is aggregated and anonymized; it does not identify you personally.

You can disable cookies in your browser settings, but doing so may prevent meoh from functioning properly. You can clear cookies from your device at any time; the next time you visit meoh, you will need to log in again.

Security and Data Protection on meoh

We encrypt all data in transit using industry-standard TLS (Transport Layer Security) protocols. Your payment information, account details, and transaction history are encrypted at rest using AES-256 encryption. We do not store full payment credentials after a transaction completes; we retain only tokenized references that cannot be used to process unauthorized transactions.

We limit access to your data to meoh employees and contractors who need it to perform their job functions. All staff sign confidentiality agreements and undergo security training. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

Our servers are hosted in secure data centers with physical access controls, redundant power supplies, and automated backups. We maintain disaster recovery procedures to restore service quickly if an outage occurs. Despite these protections, no system is completely immune to security breaches. If we detect unauthorized access to your data, we will notify you and take steps to mitigate harm.

Our Privacy Commitments on meoh

We are committed to protecting your privacy and operating meoh with transparency. We collect data only when necessary, use it only for stated purposes, and delete it when no longer needed. We do not sell your information, do not share it with advertisers, and do not use it to build marketing profiles. We encrypt all sensitive data and limit access to authorized personnel only.

We comply with applicable data protection laws in the jurisdictions where meoh operates. Our privacy practices apply equally to users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions. If you have questions about how we handle your data or believe we have violated your privacy, contact our support team during business hours. We will investigate your concern and respond within a reasonable timeframe.

meoh's services are available only where local law permits. We encourage you to review this privacy policy and our terms of service before opening an account. By using meoh, you acknowledge that you have read and understood how we collect, use, and protect your data. If you do not agree with our practices, you should not use meoh.